Privacy Policy

When you place an order or create an account, we collect your name, email address, shipping address, phone number, and payment information (processed securely via Razorpay or Stripe — we never store card details).

When you browse our website, we automatically collect device information, browser type, pages visited, and time spent. This is used solely to improve your experience and our services.

• ·To process and fulfil your orders
• ·To send shipping and delivery updates
• ·To respond to your enquiries and provide customer support
• ·To send you relevant offers and new arrivals (only if you opt in)
• ·To improve our website and personalise your experience
• ·To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties. We share your data only with trusted service providers necessary to fulfil your order — including shipping partners (FedEx, DHL, Bluedart) and payment processors (Razorpay, Stripe).

These partners are bound by data processing agreements and are not permitted to use your data for any other purpose.

We use essential cookies to maintain your session and shopping bag. We use analytics cookies (Google Analytics) to understand how our site is used. You can disable non-essential cookies in your browser settings at any time — this will not affect your ability to browse or purchase.

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, email privacy@thekaratstore.com. We will respond within 30 days.

You may also opt out of marketing communications at any time using the unsubscribe link in any email, or by contacting us directly.

We retain your personal data for as long as your account is active or as needed to provide services. Order records are retained for 7 years for legal and tax compliance. You may request deletion of your account and associated data at any time.